Support

How can we help?

Questions about your membership, access or billing? We're quick to respond — most messages are answered within a few hours. Just purchased and waiting on access? That can take up to 24–48 hours.

Email support

Send us the details and the email address you used at checkout so we can find your account quickly.

Typical reply: within 24 hours
support@goldvpn.com

Send us a message

Fill this out and we'll reply to the email you give us. Already a member with an access issue? Include your purchase email.

We reply to the email you provide — usually within a few hours.